Sunday, 28 October 2018

You need to be able to get to your bullets!


Isandlwana, January 1879....the problem = lots of Zulus, the proposed solution = lots of guns and ammunition. Implementation of solution = Poor!

Now some experts in military history reckon that the story of the British armies difficulty in opening their ammunition boxes at Isandlwana, because rather than being nailed shut they were screwed shut, is a myth....but whether it is true or not it does show you that you need think carefully about the user experience, try and put yourself in their shoes and deliver the most "fit for purpose" solution....

Imagine yourself in your finest tunic with an unloaded gun in hand as several thousand highly experienced war hardened Zulu warriors hurtle in your general direction wanting to make you intimately acquainted with their spears....would the design of the ammunition box show you that someone has considered how to benefit your working day?

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